Spice Works Software Free Download
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How to Download and Use Spice Works Software for Free
Spice Works Software is a suite of tools that helps IT professionals manage their network, inventory, help desk, and more. It is 100% free and easy to use, with no trials, support fees, or upsells. In this article, we will show you how to download and use Spice Works Software for free.
How to Download Spice Works Software
To download Spice Works Software, you need to visit the official website of Spice Works and choose the tool you want to use. There are three main tools available: Inventory, Help Desk, and Network Monitor. You can also download the Spiceworks Mobile App to access your help desk tickets and inventory from your phone or tablet.
Here are the steps to download Spice Works Software:
Go to https://www.spiceworks.com/ and click on the \"Free Tools\" tab.
Select the tool you want to download and click on the \"Download Now\" button.
Fill out the registration form with your name, email, company name, and password. You can also sign up with your Google or Facebook account.
Click on the \"Create Account\" button and wait for the download to start.
Once the download is complete, run the installer and follow the instructions to set up your tool.
How to Use Spice Works Software
To use Spice Works Software, you need to launch the tool you downloaded and log in with your account. You can then access the dashboard and start using the features of the tool. Here are some of the main features of each tool:
Inventory
Inventory is a tool that helps you track your network devices, software, and more. You can automatically discover detailed device information, manage user issues, monitor device problems, and generate customizable reports. Some of the features of Inventory are:
Device scanning: Scan your network and discover all your devices, such as computers, printers, routers, switches, etc.
Device details: View detailed information about each device, such as name, IP address, serial number, manufacturer, model, operating system, software installed, etc.
User portal: Create a user portal where your end-users can submit tickets and view their device information.
Ticket management: Manage IT support requests from your end-users and assign them to technicians.
Alerts and monitors: Set up alerts and monitors to get notified of device issues, such as low disk space, high CPU usage, offline status, etc.
Reports and exports: Generate reports and exports with key information about your devices, such as inventory summary, warranty status, software compliance, etc.
Help Desk
Help Desk is a tool that helps you manage IT support requests from your end-users. You can create tickets, assign them to technicians, track their progress, and communicate with your end-users. You can also start remote support sessions directly from your tickets. Some of the features of Help Desk are:
Ticket creation: Create tickets manually or automatically from user portal submissions or email messages.
Ticket details: View ticket details such as subject, description, priority, status, due date, assignee, etc.
Ticket comments: Add comments to tickets and communicate with your end-users or technicians.
Ticket attachments: Attach files or screenshots to tickets for reference or troubleshooting.
Ticket rules: Set up ticket rules to automate ticket actions such as assignment, priority, category, etc.
Ticket reports: Generate ticket reports with key information such as ticket volume, labor time, resolution time, customer satisfaction ratings etc.
Network Monitor
Network Monitor is a tool that helps you monitor your network performance and health. You can view real-time data on your network devices such as bandwidth usage,
CPU load,
memory utilization,
disk space,
ping response time,
etc. You can also set up alerts
and notifications
to get informed of any network issues or anomalies. Some of aa16f39245